Privacy Policy

Last updated: December 2025

Introduction

Welcome to ConvertSoon. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our file conversion service.

Information We Collect

Files You Upload

When you use our service, you upload files for conversion. These files are:

  • Temporarily stored only for the duration of the conversion process
  • Automatically deleted after download or within 1 hours. We Guaranteed.
  • Never shared with third parties
  • Not used for any purpose other than conversion

Technical Data

We may automatically collect certain technical information:

  • IP address (for security and abuse prevention)
  • Browser type and version
  • Device information
  • Usage statistics (conversion types, file sizes)

How We Use Your Information

We use the collected information to:

  • Provide file conversion services
  • Improve our service quality
  • Monitor and prevent abuse
  • Maintain security and stability

Data Storage & Security

Your files are processed using secure cloud infrastructure:

  • Files are encrypted during transfer (HTTPS/TLS)
  • Temporary storage uses Azure Blob Storage with end to end encryption
  • Automatic deletion after processing(After 1 hour)
  • No permanent storage of your files

Cookies

We use cookies to enhance your user experience and improve our services. These utilize:

  • Essential Cookies: Required for the website to function (e.g., session management, uploading files).
  • Third-Party Cookies: We may partner with third-party vendors (such as Google AdSense and Analytics) who use cookies to analyze website traffic and serve relevant advertisements.

By using our website, you consent to the use of these cookies. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Third-Party Services

We use the following third-party services to operate our website:

  • Microsoft Azure: Cloud storage for temporary file processing.
  • Cloudflare: Content delivery network (CDN) and security protection.

These services have their own privacy policies and data handling practices.

Your Rights

You have the right to:

  • Request deletion of any stored data
  • Know what data we collect about you
  • Opt out of non-essential data collection
  • Contact us with privacy concerns

Security & Prohibited Activities

We are committed to maintaining the security and integrity of our services. To protect our users and infrastructure:

  • Zero Tolerance Policy: Any attempt to compromise, attack, flood, or exploit this website (including DDoS attacks, SQL injection, or unauthorized scraping) will result in an immediate and permanent ban of the originating IP address.
  • Automated Protection: We utilize automated security systems (including Cloudflare) to detect and block malicious traffic patterns instantly.
  • Legal Action: We reserve the right to report serious security violations to relevant Internet Service Providers (ISPs) and legal authorities.

Children's Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. This policy is in accordance with the U.S. Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR) regarding children's data.

If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us immediately. We will take steps to remove that information from our servers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: niwantha@kloudschool.com